Check out our unscripted client reviews below. Here past patients share there thoughts and feelings about their time at Banbury Lodge, our facilities and their experiences rehabilitating in general. All the reviews are verified but full names are removed for confidentiality.
The care I have received here has been fantastic, the food is great, the staff are helpful. I haven't had any issues with other clients, we all got on well and it's benefited me greatly.
Being at Banbury Lodge has saved my life, not only physically but mentally and spiritually.
My second visit to Banbury Lodge after a relapse 2 months after leaving, I was glad to be back felt safe and comfortable. Had detox and therapy. Rooms are very comfortable and housekeepers are excellent. The food has slipped a bit, things running out and not being replaced for 3 or 4 days such as orange marmalade, instant hot chocolate. Some of the staff are not as empathetic as others, but Sue, Rebecca, and seharah , and June are fabulous. There was a little confusion over meds, but this was resolved. I found the meditation great, and the lady only groups very helpful, and I hope they continue with these as sometimes men and women have personal things that maybe they are not comfortable talking about in mixed groups. In the nicest possible way I hope I don't return again, unless its for aftercare. The alumini site still doesn't seem to work, which is a shame, but perhaps a facebook group could be created in the meantime. My love and thanks to all there.
Thanks for the feedback about the food we have sent this info onto the manager of the centre and will make sure this gets resolved. Our Alumni facebook group is now active and we will be in touch soon. Thanks for being so candid this always helps us improve our service.
It has been the saddest but best month of my life. I came here a broken person and am leaving a different person. I got well, I was given the tools here to stay well in the future. I found myself again. Thank you.
very good staff at banbury lodge exceeded my expections
Very satisfied with the treatment, very satisfied with the staff. Feel prepared for my next stage of recovery.
Really grateful to all the staff, didn't know where to turn before coming into rehab. Phoned on Wednesday and was able to admit on Thursday. The best thing I've ever done, I was able to admit for the 1st time in 32 years to having an addiction.
i feel so positive now that im sober and im looking forward to the rest of my life
Everybody has been absolutely accommodating, even if requiring Paracetamol in the night. The staff could not have been more helpful, they deserve credit for their dedication and love and respect that they show to the clients.
I am truly thankful for the staff and support I have received at Banbury Lodge. The staff were so supportive and professional, my peers were a pure delight and its been a wonderful, inspiring journey. I thank everyone with humble gratitude.